Currency and available payment methods
All prices and order payments are in Canadian dollars (CAD). The payment methods available for your order are displayed at checkout. Choose one of the methods offered there.
Checkout and the order total
Complete payment through the store's Shopify checkout and the payment service presented there. Review your items, selected options, discounts, applicable taxes, any applicable duties, shipping and final total shown at checkout before submitting the order. Standard Shipping within Canada is free. We currently do not offer international delivery; any applicable charge must be disclosed for the transaction rather than inferred from a general policy.
Authorization and payment status
A payment provider may request authorization when you submit a payment. A pending authorization shown by a bank is not always a completed, posted charge. Review the payment status in your order confirmation and your payment provider's record. If you need to clarify a pending authorization or a charge, contact us with your order number; we can check the transaction status.
Protecting payment information
Use the checkout payment forms for financial details. Payment services handle information needed to process the transaction, and extra verification may be requested by your provider. Do not send a full card number, security code or password by email or through a customer-support message. No payment process can eliminate every risk; contact your payment provider promptly about a suspected unauthorized transaction.
Failed or repeated payments
If payment is declined, check the details entered and contact your provider if necessary. Before trying again, check whether an order confirmation or transaction record already exists to avoid placing duplicate orders. If you see an unexpected duplicate or uncertain charge, contact us at support@reigningchampbnk.shop or 9052813201 with the order number and the non-sensitive transaction details. We will review the records and correct an erroneous payment where appropriate.
Refunds
After we receive your return and complete our review, we process an approved refund within 10 business days to the original payment method. Your bank or payment provider may need additional time to post it; that timing varies by provider. We do not substitute store credit for an approved refund without your agreement. See the Refund Policy for eligibility, free return arrangements and damaged or incorrect goods.
Payment questions
Contact us at support@reigningchampbnk.shop or 9052813201 for help with an order payment. Please send only the information needed to identify your order, rather than complete payment credentials.